Health Care Relationship Management

Health 2.0 is going on today and tomorrow in Boston. So is HealthCamp Boston. Says Mark Scrimshire, about the latter,

We are using CoverItLive as one of the methods of helping you track the event.

We are encouraging all participants to Blog, Tweet and upload photos and videos using the #HCBos and #SocPharm hashtags.

Click Here for the CoverItLive feed or follow the CoverItLive Feed on Mark Scrimshire’s EKIVE blog:

The CoverItLive RSS Feed is here.

Wish I could be there. (Boston is our home during the academic year, but rigtht now we’re getting some R&R at our perma-home in Santa Barbara.) Meanwhile I suggest that everybody who cares about VRM consider the matter of HCRM — Health Care Relationship Management. (A term I just made up. HRM might be better if it wasn’t about HR.) Health 2.0’s concern is user-generated health care, its about page says. That puts it in VRM territory right there.

Here’s the agenda for Health 2.0. HealthCampBoston is more on the BarCamp model. A DIY agenda.

Among the biggest topics in HCRM in recent years has been PHR, for Personal Health Records. Search for that, with quotes, and you get over half a million results. Leave off the quotes and you get fifty-five million results. The more specific (and less confusing, with Physicians for Human Rights) EHR, for Electronic Health Records, gets nearly five million results.

This is a huge topic, of a degree of importance that verges on the absolute. It’s also perhaps the most sisyphean of VRM categories. I find that daunting, but there are many professionals in health care and related fields who have been doing a great job pushing big rocks long distances. These people are heroes, even if they don’t know or acknowledge that. Here are some links to get started:

Send me more, or comment below, and I’ll add them here.


  • #ehr
  • #emr
  • #HealthcareIT
  • #health20con
  • #hrm

There’s much more, of course. To get thinking rolling among the VRMerati, consider this mind-bender at, and this follow-up, both by ePatientDave:

Imagine that for all your life, and your parents’ lives, your money had been managed by other people who had extensive training and licensing. Imagine that all your records were in their possession, and you could occasionally see parts of them, but you just figured the pros had it under control.

Imagine that you knew you weren’t a financial planner but you wanted to take as much responsibility as you could – to participate. Imagine that some money managers (not all, but many) attacked people who wanted to make their own decisions, saying “Who’s the financial planner here?”

Then imagine that one day you were allowed to see the records, and you found out there were a whole lot of errors, and the people carefully guarding your data were not as on top of things as everyone thought.

Also this piece of intelligence, about Twitter and hospitals.


  1. David Harlow

    Thanks for covering this issue, and last week’s events in Boston – I’m writing to offer my correct twitter handle @healthblawg ( and to let folks now that archived tweetstreams for #hcbos, #socpharm and #health2con may be found on my blog at (HealthCamp Boston and Social Pharmer Boston) and (Health 2.0)

  2. Brian Ahier

    WOW – you include me in some great company. I am truly honored…

  3. asfarlan

    Could you include mine 🙂

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